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Listing Details
Going Up a Gear 2008
27-29 August 2008 Naitonal Convention Centre Canberra
Are you driving change, or just spinning your wheels? Whether you're way out in front or stuck in the pits, gain the momentum you need to keep winning, or the traction you need to get back in the race. Book now for 'Going up a Gear', itSMFA 's 11th National Conference & Expo coming up in August 2008.
Widely respected throughout the ICT industry, this annual event is the longest running and largest independent ITSM conference in Australia – in fact, one of the largest in the Asia Pacific region.
"I consider the itSMFA national conference to be the best value ITSM conference of any in Australia. It gives me a large return on my investment through the huge amount of intellectual capital that can be taken away. This is the conference I book EVERY year." Justin Gasparre, Department of Defence
KeynotesGreg Farr, CIO Department of Defence Peter Hind, Industry Analyst Dave Cannon & David Wheeldon. Authors ITIL V3 Service Operation
6 Breakout Streams IT is always expected to do more with less - lets face it. So how can IT Service Management help you achieve that - hear the best of the best in ITSM Australia has to offer.
Breakouts are grouped by topic – Charting the Course, Finding the Right Gear, Crossing the Finish Line, Where the Rubber hits the Road, and Tips, Tricks, Training and Trophies. Every session is then further categorized as Advanced, Intermediate or suitable for all levels.
All presentations are based on real world experience and include many case studies from all types of industries and organisations. Some breakout sessions to look forward to are: Open Source and ITSM, Winning at Service Level Management – it’s more than just getting the SLA Right, Gordon Ramsey – ITIL Guru, A V3 Tune Up for your Service Desk, and many others"
Social Program While in Canberra enjoy some of the their finest venues while you network with colleagues al facing the same challenges as you. Welcome cocktails at the National Museum with 3 galleries open for viewing. A gala dinner at The Great Hall Parliament House, an inspirational breakfast and closing drinks and awards.
Get More Information and Register Your Interest for this conference Here:
