Comprehensive Course Specifically for Technical People with New Management Responsibility to Develop Skills in Leading, Managing, Empowering, Influencing & Driving the Performance of Others to Meet Organisational & Personal Objectives 18-11-2008
Comprehensive Course Specifically for Technical People with New Management Responsibility to Develop Skills in Leading, Managing, Empowering, Influencing & Driving the Performance of Others to Meet Organisational & Personal Objectives 18-11-2008
In the corporate environment, your worth as a business professional is judged by your people skills, your ability to harness the commitment of others & your capacity to positively influence & persuade……it all comes down to communication 18-11-2008
G-Force 2008 has been designed to provide unique value to attendees. Exposure to innovative new approaches and industry insights, networking with peers and Genesys partners, and listening to leading experts will provide you with the tools to optimize, grow and develop your contact center.
Who should attend? ● Head of Contact Centers/Customer Services/Customer Experience ● IT Professionals involved in Contact Centers/Customer Service enablement ● Customer Service Team Leaders/Executives ● Contact Center/ Customer Service Business Analyst
Why? ● Hear from business and industry leaders about the latest market trends and best practices ● Interact with leading industry experts and peers ● Discover innovative new ideas and explore winning solutions to enhance and advance your contact center ● Learn how best to utilize your existing contact center to increase productivity, revenue, responsiveness and customer service ● Obtain essential tools to increase revenue while maintaining good customer service Build on the knowledge of today to ensure your expansion and strength tomorrow ● Find out how to leverage SIP, advanced self-service, and contact center channel integration to increase the strategic business impact of your contact center ● Gain insight into the effective selection of people and technology for your organization ● Share collective expertise and experience with your peers
Get More Information and Register Your Interest for "G-Force 2008" Here:
The general objective of INTED2009 is to share your experiences in the fields of Technology, Education, Development and International Collaboration.
The deadline for submitting abstracts is the 1st of December 2008.
The general objective of the ICERI2008 is to promote international collaboration in the fields of Education and Research.
It will be an International Forum for those who wish to present their projects and experiences. The deadline for abstract submission is 15th of July 2008
Comprehensive Course Specifically for Technical People with New Management Responsibility to Develop Skills in Leading, Managing, Empowering, Influencing & Driving the Performance of Others to Meet Organisational & Personal Objectives 18-11-2008
Comprehensive Course Specifically for Technical People with New Management Responsibility to Develop Skills in Leading, Managing, Empowering, Influencing & Driving the Performance of Others to Meet Organisational & Personal Objectives 18-11-2008
In the corporate environment, your worth as a business professional is judged by your people skills, your ability to harness the commitment of others & your capacity to positively influence & persuade……it all comes down to communication 18-11-2008
